Handling Grievance, Discipline, Termination & Dismissal

Introduction
All managers, supervisors and team leaders have to face up to difficult employee situations at one point or another in their career.

This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned-a-round to become opportunities to enhance employee performance.

When the situation warrants termination and dismissal, you must be able to abide by the law and conduct these actions with confidence.

Objectives
At the end of this two-day workshop, participants will be able to:
- differentiate between grievance, conflict and disciplinary situations
- determine and plan the appropriate course of action to take
- resolve the situation with confidence and with positive impact on the team
- appreciate various legal aspects of termination
- find answers to commonly asked questions about termination
- handle common termination situations with confidence

Outline
Grievance Mediation
- What is grievance
- How grievance develops
- Approaches to handling grievance
- Grievance handling principles
- Handling grievance mediation discussion

Taking Disciplinary Action
- Setting ground rules
- Purpose of the Code
- Approach to discipline
- Terminology used in discipline
- Hot stove rule
- Natural justice
- Classification of misconduct
- Progressive discipline

Holding Disciplinary Sessions
- Specific objectives of the discussion session
- Guidelines to conduct a disciplinary session
- Common types of disciplinary penalties

Types of Cessation
- Types of employer initiated termination
- Types of employee initiated termination
- Understanding the law regarding different types of termination

Options when Handling Resignation & Termination
- What are the difference between clearing leave, offsetting leave, garden leave, in lieu of notice and mutual agreement

For Whom
Managers, executives, supervisors, team leaders who are required to manage the grievance, discipline and termination process.

Fees
Early Bird Closing 2/3/2010
Fee Per Participant S$490.00 (Early Bird) / S$550.00 (Normal)

Event Date:	23 March 2010 - 24 March 2010	Contact Person:	Effective Outsource Networks
Venue:	Hotel Rendezvous or similar	Email:	//
Country:	Singapore	Tel:	(65) 62204008

Registration Website: http://www.eontraining.com.sg

Submitted by Effctive Outsource Networks, Effective Outsource Networks on Tuesday, 23 March 2010 at 9:00 AM
Category: Business

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