 |
||||||||||||
|
Event Listings
Introduction Rapidly changing technology and working practices mean that job roles today are very different from those encountered five or ten years ago. Administrators need to learn, unlearn and relearn and be equipped with the relevant knowledge and skills in order to remain competent in the workplace. You are important to your organisation’s success and you are in a position to learn management tools, concepts, techniques to be more competent so that you can be effective and enhance your value and credibility to your organization. You can then rise above being what has been perceived as just being “professional” but to the next higher level of being “progressive and competent”. Objectives At the end of the course, participants will be able to: - gain insight into the responsibilities of administrators - value your role in your organization and experience greater job satisfaction - practise planning and organising skills to achieve tasks - develop office procedures for efficiency and effectiveness - develop your critical thinking abilities - communicate effectively at the workplace Outline Administrative Function - the role and duties of an administrator - make your choice: to be a professional or progressional administrator - staying proactive in a changing workplace Management Function - functions of the management process - identify the level of administrator's position in the management team - balance for people and task orientation skills * task skills: planning, organising, leading, controlling * people skills: understanding yourself and others * relationship management * assertive skills Managing the Office Function - developing procedures - organising and processing mails efficiently - dealing with visitors - sourcing, negotiating and purchasing goods and services - managing and controlling office stock - handling petty cash, estimating costs and monitoring expenditures - security and confidentiality - workplace health and safety issues Developing Your Critical Thinking Skills - what is critical thinking skills? - positive attitude for strong critical thinking: COOL technique - characteristics of critical thinkers - understanding the eight elements of thought - three thinking strategy: the ORA rule Improving Your Communication Skills - communication process - non-verbal communication - listening skill - giving and receiving criticism For Whom Personal assistants, executive secretaries, administrators and administrative assistants who are working with senior and middle management. Time 9am to 5pm Venue Stamford Road, near Dhoby Ghaut MRT Early Bird Closing 11/1/2012 Fee Per Participant S$481.50 (Early Bird) S$545.70 (Normal) S$438.70 (Member) Fee is inclusive of 7% GST, training materials and tea-breaks.
Registration Website: http://www.eontraining.com.sg Submitted by Effctive Outsource Networks, Effective Outsource Networks on Thursday, 2 February 2012 at 9:00 AM Category: Business |
||||||||||||
|
|
||||||||||||
 |
||||||||||||
|
Scoopasia v1.0b. Copyright © 2012
Today is Thursday, 23 February 2012 |
Want to get your press releases, event listings, and job ads on Scoopasia? 
| Journalist's Toolbox |  |
|
Hello journalist, welcome to Scoopasia--a powerful online resource for media information in Asia. Scoopasia has press releases and media events for every beat and industry. All content on Scoopasia is 100% FREE. You don't even need to login!
(Instant Information Request) The easiest way to ask questions and request information from the PR community. Drill down, dig deep, for media information the way you want it. Resources and tools you can't do without. | |
| PR Tools |
|
Scoopasia Blog Search
Search the largest handpicked collection of Asia's most prominent and influential blogs. |
| Resources |
|
More Coming Soon... |
| Latest Jobs |
|
|
