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Conducting Performance Appraisal Sessions Successfully

Introduction
Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle.

Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the appraiser give feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate?

Through video training, class exercises and discussion, this course will equip appraisers with knowledge, techniques and skills to conduct performance management with confidence.


Objectives
After this workshop, the participants will be able to:
- use documentation techniques to accurately record performance for feedback
- interpret competencies to establish sound reasons for their ratings
- give rating in a consistent manner and avoid common errors
- discuss performance issues with the correct focus
- carry out performance management as a continuous process


Outline
Key to Successful Performance Management
- the performance management and coaching cycle
- checklist on things to prepare for appraisers

Rating Performance
- techniques for consistent rating
- legitimate mitigating reasons to recognise variations in performance
- techniques to rate competencies
- errors to avoid

The Interviewing Process
- planning the communication for better reception
- documentation methods for accurate feedback
- directing the focus forward through action planning

Engaging Different Employee Styles
- silent and disengaged
- deflective and defensive
- lack of confidence
- aggressiveness
- gaining acceptance from the employee

Activity
- identifying the characteristics of a good interview


For Whom
All team and project leaders, supervisors, executives and managers who need to appraise.


Workshop Details and Fee
Course Date 17 Feb 2012
Duration 9am to 5pm
Venue Grand Park City Hall Hotel or similar
Early Bird Closing
26/1/2012

Fee Per Participant
S$342.40 (Early Bird)
S$406.60 (Normal)
S$299.60 (Member)
Fee is inclusive of 7% GST, training materials, lunch and tea-breaks.

Event Date: 17 February 2012 Contact Person: Effective Outsource Networks
Venue: Hotel Rendezvous or similar Email: //
Country: Singapore Tel: (+65) 6220 4008

Registration Website: http://www.eontraining.com.sg

Submitted by Effctive Outsource Networks, Effective Outsource Networks on Friday, 17 February 2012 at 9:00 AM
Category: Business
 
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