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Event Listings
Introduction Email has made communication faster and more efficient for us, but does it make communication more effective? Effectiveness can only be possible if we make an effort to ensure it. All too often, people rush off email messages that convey their ideas - in cold and unfriendly tones. Or they use language carelessly, thinking that email is informal, and therefore it is acceptable. Email is not strictly informal, and it is not acceptable to use style and language carelessly. “I can apply the techniques learnt to my daily work. The course is very helpful.” - Ms Ivy Liu, Manager, Singapore Component Pte Ltd Email can increase our productivity, but it can also create misunderstandings. This workshop discusses strategies and solutions on how to write emails that convey the message professionally, accurately and in a suitable tone. Objectives After this workshop, the participants will be able to: - understand impact of email on their work and business - learn about the common errors people make with email - write clear, concise, readable and relationship-building email messages - understand how to make their emails more productive and professional Outline How People Use Email Badly - Common problems with the use of email - When not to use email Who is Your Reader? - Use the correct style - formal or informal - Tell your reader what to do or expect Crafting the Message - Use an updated writing style - Write clear and concise sentences - Use short words - The use of emoticons - The use of abbreviations - Structure your message effectively Observing Netiquette - Use an approriate tone - How to greet your reader - How to close your message - How to sign off - The use of attachments Projecting a Professional Online Image - Improve the visual aspect of your email - Use Intelligent subject lines - The use of CC and BCC functions professionally For Whom Executives and administrators who in the course of his or her work need to correspond through emails. Fee Early Bird Closing 13/7/2010 Fee Per Participant S$290.00 (Early Bird) / S$330.00 (Normal)
Registration Website: http://www.eontraining.com.sg Submitted by Effctive Outsource Networks, Effective Outsource Networks on Tuesday, 3 August 2010 at 9:00 AM Category: Business |
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