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11/12: Netflix fmr VP on Customer Obsession

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TOPIC: Netflix fmr VP on Customer Obsession.

How do you meet the needs of customers who are not easily satisfied or obsess over every detail? Join Netflix fmr Product VP Gib Biddle for a discussion about customer obsession. Using examples from his time at Netflix, Gib will review how to utilize consumer science to delight customers in unique ways that drive revenue. Specifically, he will focus on four consumer insight sources and how to evaluate the data with research techniques. Finally, Gib will put the techniques into practice with a modern-day Netflix case study.

About The Speaker: Gib Biddle was VP of Product at Netflix starting in 2005. Five years later, Gib became the Chief Product Officer of Chegg, a textbook rental company that went public in 2013. Today, he's an adviser for multiple consumer tech companies and also teaches entrepreneurship at Stanford University.

AGENDA:

6:50pm: Doors Open.
7:30pm: Welcome & Introductions.
7:35pm: Session Begins.
(7:45pm: Doors Close).
8:20pm: Shoutouts.
8:25pm: Networking & Fun.
9:00pm: Event Ends.

PERKS & HAPPINESS
Free beer & yummy pizzas! We also share discounts and freebies in our newsletter.

Products That Count is a non-profit organization. If for any reason you can't make it to our event, or didn't like it, email us and we'll be happy to refund your money. Please try to do it early so that someone on the waitlist can take your spot. Note: we reserve the right to share attendee information with our partners.

* By submitting your email address, you agree to receive updates about news, programs, and special events from General Assembly. Please refer to General Assembly’s Terms of Service and Privacy Policy for more information.

Time: 7:00 pm - 9:00 pm.

Category: Classes / Courses | Professional Training | Meetup & Networking | Startups.

Sub-Categories:
Conferences | Engineering & Technology | Technology,
Classes / Courses | Professional Training | Meetup & Networking.

Artist / Speaker: Gibson Biddle.

URLs:
Tickets: https://go.evvnt.com/285883-2?pid=4870
Website: https://go.evvnt.com/285883-3?pid=4870

Prices:
Early Bird: USD 22.85,
General: USD 28.16.


Event Date: 12 November 2018 - 12 November 2018 Contact Person: Products That Count
Venue: General Assembly, 902 Broadway, 4th Floor, New York 10010 Email:
Country: United States Tel:

Registration Website: http://go.evvnt.com/285883-0?pid=4870

Submitted by Love Evvnt, Evvnt on Monday, 12 November 2018 at 7:22 PM
Category: Education
 
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